IT MAINTENANCE SERVICES:

ONGOING MONITORING AND PROACTIVE IT SUPPORT TO MINIMISE DOWNTIME

Computer network support and maintenance services are fundamental for a business’s key performance and should be treated as an ongoing exercise as IT is ever evolving. With the proper tools and knowledge, it can save your business the expense and disruption of downtime. People often forget how essential IT hardware is to the success of their business, until they are up against a deadline and something critical fails. You may be able to deal with everyday troubleshooting issues. However, what happens when you come across a completely new problem you cannot solve?

By regularly performing IT maintenance services on your computer and engaging a company is trustworthy and reliable, you can ensure that your computer system is up to standard. Companies with well-maintained systems are rewarded with trouble-free computing and fast and efficient responses. A well-maintained computer, laptop, network or server is also easier to troubleshoot in the event of a problem. Moreover, regular PC maintenance services also maximize the lifespan of the equipment, thus helping the company cut down on expenditure.

SYSIT understands that all companies are unique and have individual systems that are personalized to their needs. Hence, SYSIT adopts the policy of customizing each company’s computer support contract to meet their specific needs.

 With our Premium Maintenance Plan, you can expect the following features & benefits:

Immediate Responses:

Whenever a problem arises, our team of engineers will be able to offer immediate assistance via Remote Desktop Support. Most of the issues can be solved remotely with a turnaround time of less than 30 minutes. For more complicated issues, our engineers will be deployed on-site to resolve the issue and offer computer repair services. After solving the complications, our engineers will continue to monitor the situation to ensure that the same problem does not occur again.

 

IT Asset Management

We help you to enhance the performance of and achieve optimal life-cycle management of information technology assets. Proper documentation and tracking of hardware/software IT assets assist managers in strategic IT decision making, as well as to manage their IT portfolio effectively in the areas of cost and governance.

 

 

 

Preventive Maintenance

As SYSIT gets familiar with your network and computer systems, our strategy revolves around constant monitoring and improvement of clients’ IT environment in order to minimize compromises to security and maintain system availability.

 

 

 

Single Point-of-Contact

Manage your entire IT project life-cycle and offer a single point-of-contact so you do not have to coordinate with multiple technology partners such as internet service provider, telephone system vendor, mobile communications provider, servers/workstations warranty provider etc.

 

 

Customized Maintenance Plans

SYSIT serves organizations of different sizes and strengths; we have a range of IT Maintenance Plans for you to choose from to cater to your IT needs and budget. SYSIT can fill in the role of an IT department needed in a company or play complimentary roles to an existing in-house IT engineer or department.